Open 7 days · Same-day aircond appointments across Malaysia
Trained technicians · Workmanship you can rely on
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Privacy Policy

How Rapid Aircond Service handles the information you share when you contact us or enquire about aircond services.

This Privacy Policy explains what information Rapid Aircond Service collects, how we use it, and the choices you have. By contacting us or using this website, you agree to the practices described below.

Information We Collect

We only collect the information you choose to give us when you get in touch — typically your name, contact details, address or area, and details about your aircond and the service you need. We may also collect basic, non-identifying usage data through standard website analytics.

How We Use Your Information

  • To respond to your enquiry and provide a quotation.
  • To arrange, carry out and follow up on aircond services you request.
  • To improve our service, scheduling and communication.

Sharing Your Information

We do not sell your personal information. We only share it where necessary to deliver the service you requested — for example, with the technician assigned to your job — or where required by law.

Data Retention

We keep your information only for as long as needed to provide our services and to meet our legal and business obligations, after which it is removed or anonymised.

Cookies & Analytics

This website may use cookies and third-party analytics tools to understand how visitors use the site. You can disable cookies in your browser settings, though some features may not work as intended.

Your Choices

You may ask us to access, correct or delete the personal information you have shared with us at any time by getting in touch through our contact page.

Changes To This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Last updated: 2026. This policy is provided for general information and does not constitute legal advice.